If you are using the reading plus learn to reprogram, you can reach their support staff through www.readingplus.com/support 24 hours a day seven days a week. Simply select the program you are wanting to get support with whether it is reading plus support or visagraph support.
After you have select the program in which you would like support for, you will need to establish what kind of user you are. There are three choices at this stage to choose from. You can select from:
- Parents and students
You will be given a set of frequently asked questions and answers that accompany them once you have selected your user status. Some common questions are what are my site code? What is my username and password? I am having a problem running the reading +4.0 what can I do? If you are not able to find answers to the question you are looking for regarding Reading Plus, you will be able to reach support through a couple different methods which include the following:
- Live chat
If an operator is standing by to offer live, the chat box that is titled live support will show whether someone is online or off-line. Hours of operation are from 7:30 AM to 7:30 PM Eastern standard Pacific time. The ReadingPlus.com support team is there to help you in any way that they possibly can. Do not hesitate to reach out for support whenever it is needed.